Canton Tours

Position Title:

English Speaking Tour Guide  - Guangzhou

Team:

Inbound Operation

Reporting Manager:

Inbound Manager

Position Location:

Guangzhou Office

Position Type:

Part Time, Permanent

Key Responsibilities

To be responsible and accountable for the implementation of the travel plan within Guangdong Province, with particular emphasis in Guangzhou. Sometimes long-distance travel covering major cities of Beijing, Shanghai, Xi’an, Guilin etc. in China. To take good care of tourist to win their satisfaction and make the trip unforgettable after the tour.  

Key Tasks

• Escort people on trips or tours in Guangzhou and other cities in Guangdong Province
• Describe and explain points of interest on the trip/tour
• Arrange entry ticket to places such as museums, cruise and scenic spots
• Answer questions and give out written information
• Arrange or prepare meals and accommodation
• Communicate with driver during the trip
• Act as an interpreter
• Market the business of our travel agency

Skills and Knowledge

• Fluent English, Chinese or Cantonese
• Knowledge of Guangzhou and its features or attractions
• Knowledge of Guangzhou culture, history, society, geography, flora and fauna etc.
• Knowledge of other cultures in Guangdong/China
• Leadership and public speaking skills
• Good at planning, organization and time management

Other Qualifications

• English Speaking Tour Guide License issued by Tourism Administration (preferably with proven experience in the tourism and hospitality industries)
• Good communicators, friendly, outgoing and able to put people at ease
• Polite, patient and professional
• Helpful and perceptive to visitors' needs
• Able to relate to people from a wide range of cultures and backgrounds
• Able to work independently, especially under tough conditions or great pressure
• Be flexible in the changing work environment, varying tasks, people, responsibilities and priorities
• Work from a visitor perspective to ensure satisfaction; focusing on tourist needs to drive solutions
• Reasonably fit as may do a lot of walking or physical activities, may also need to lift heavy luggage onto buses or coaches

Pay

No set pay rates for tour guides due to the irregular guide work. Most tour guides are self-employed and work on short-term contracts. You are only paid for the time you work, which depends on your ability, as well as how often you work and what type of work you do.

***Canton Tours welcome any kind of internship activities with tourism or vocational school.***

Position Title:

Sales & Marketing Representative – Worldwide/Online

Team:

Inbound Sales & Marketing

Reporting Manager:

Inbound Manager

Position Location:

Worldwide/Online Soho

Position Type:

Part Time, Permanent

Key Responsibilities

To promote and sell China as a coveted destination to the potential foreign outgoing visitors from your region. To tie up with your local outbound travel agent and introduce our China ground service. Act as a bridge to link between our company and potential client from your country.

Key Tasks

• Develop and implement an effective international sales & marketing strategy in your region
• Launch online marketing via forums/social media/blog posts etc.
• Promote our China ground service at your place
• Call or visit to sell our service to your local outbound travel agent
• Foster new relationships with corporate clients, organizations, universities, clubs etc.
• Provide China tour information & consultancy
• Correspond with our tour operator on client’s travel enquiry

Skills and Knowledge

• 1-2 years experience or training in sales & marketing preferred
• Fluent English and your mother tongue or dialect
• Proven experience in customer relationship management
• Knowledge of China and its features or attractions
• Knowledge of sales & market research
• Relevant tour product and travel industry knowledge
• Exceptional communication skills

Other Qualifications

• Pursue every chance with energy, drive and desire to succeed
• Ability to act as a self-starter and demonstrate initiative
• Ability to develop strong rapport and trust quickly
• Detail oriented and ready to listen
• Ability to take on new tasks and multi-task
• Analytical and problem solving skills
• Be patient, friendly, outgoing and able to negotiate skillfully and dispels conflict quickly
• Able to sell & market independently in geographic isolation from head office
• Stress tolerance ability to work in a fast pace with a high level of stress
• Be flexible with working time

Pay

This position means unlimited commission opportunities. There are 2 options to maximize the benefits to you, which you may use either or both.

Plan A- Net Price Basis                                                                                                                                             Canton Tours will provide all China tour package or ground service at net price so that you can mark up and sell in your market as you know your own market better than us. We just act as your supplier and booking office, which offer you net price of all travel products in China. You will market and sell the products and make your own decisions about profit or service charges.

Plan B- Commission Basis                                                                                                                                            You will market our products or service only by referring clients to us by either web site click through or E-mail referrals. OR you will directly note down client’s detailed requests and forward the same to our tour operator. We will be responsible for client contact for quotation, tour arrangements, bookings and payments. To be clear, all the contact will be CC to your E-mail. We will pay you on commission basis as agreed percentage and take all the work and worry away from you.